IKEION offer a 6 months warranty on all products used for private household use from the date of purchase. The use of products for commercial purposes qualifies the purchaser to a 3 months warranty period.

Warranty cover does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by IKEION to provide service (not including standard periodic maintenance).

To assist with a quick resolution, photos will generally be required to be emailed or contacted via mobile for a free replacement.